Tags: service design

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Laura Norris: Customer value discovery as a tool for developing services

6 min 8 years ago / Architecture and Facility design, Librarian Professional, Library channel, Education, Live recordings / Soundtrack : English

Live-stream recording from a two-day conference “RESHAPE 2017 – People and Spaces” in Helsinki, Finland on September 21.-22. 2017. This live streaming video includes a presentation by Laura Norris, Chief […]

Sara Jørgensen: Recently opened libraries – From Expectations to Reality: Herning

14 min 8 years ago / Library channel, Architecture and Facility design, Librarian Professional, Education, Live recordings / Soundtrack : Englsih

Live-stream recording from a two-day conference “RESHAPE 2017 – People and Spaces” in Helsinki, Finland on September 21.-22. 2017. This live streaming video includes a presentation by Sara Jørgensen, Head […]

Marie Østergård: Recently opened libraries – From Expectations to Reality, Århus

34 min 8 years ago / Librarian Professional, Library channel, Architecture and Facility design, Education, Live recordings / Soundtrack : English

Live-stream recording from a two-day conference “RESHAPE 2017 – People and Spaces” in Helsinki, Finland on September 21.-22. 2017. This live streaming video includes a presentation by Marie Østergård, Library […]

Cristina Andersson: Robotics serving people and the thirst for knowledge

27 min 8 years ago / Architecture and Facility design, Librarian Professional, Library channel, Education, Live recordings / Soundtrack : English

Live-stream recording from a two-day conference “RESHAPE 2017 – People and Spaces” in Helsinki, Finland on September 21.-22. 2017. This live streaming video includes a presentation by Cristina Andersson, Author […]

Sanne Caft: The Copenhagen Model – Empower the Citizen

27 min 8 years ago / Architecture and Facility design, Librarian Professional, Library channel, Education, Live recordings / Soundtrack : English

Live-stream recording from a two-day conference “RESHAPE 2017 – People and Spaces” in Helsinki, Finland on September 21.-22. 2017. This live streaming video includes a presentation by Sanne Caft, Deputy […]

Anna-Maria Soininvaara: Central Library Oodi

23 min 8 years ago / Architecture and Facility design, Librarian Professional, Library channel, Education, Live recordings / Soundtrack : English

Live-stream recording from a two-day conference “RESHAPE 2017 – People and Spaces” in Helsinki, Finland on September 21.-22. 2017. This live streaming video includes a presentation by Anna-Maria Soininvaara, Director […]

Service Design specialist professor Birgit Mager

8 min 16 years ago / Education, International Co-operation and IFLA / Soundtrack : English

Professor Birgit Mager is a specialist in Service Design from the Köln International School of Design. She was visiting Finland as part of the international lecture series organized by the […]